Multi-accounts

Introduction

The multi-accounts feature enables your customers to open multiple fully-fledged Solaris accounts in their name. This allows them to open accounts for different purposes, e.g., savings, household expenses, investments, salaries, and any other purpose that fits your business needs. This feature is available for consumers, freelancers, and businesses.

Customers may use the full set of Digital Banking features with each account in a multi-account setup, including SEPA Direct Debits (SDDs), SEPA Credit Transfers (SCTs), etc.

Multi-accounts integration steps

Prerequisites

• Before you can open multiple accounts for a customer, they must have completed the identification and onboarding process. See the get started guide for instructions.
• The customer's main account must be active and may not have any type of block on it.
• The maximum number of accounts that a customer may open is defined in your contract with Solaris. Please contact your Partner Manager for more information.

Step 1: Confirm Solaris Terms & Conditions

For each new account, you must collect the customer's consent to the Solaris Terms & Conditions. See the Legal and compliance screening guide for instructions on how to implement this screen.

Store a UTC timestamp from when the customer agreed to the Terms & Conditions document, as well as the ID of the document, in your solution. You must provide this information to Solaris upon request.

Step 2: Verify customer information

Next, you must display a screen to the customer asking them to verify the correctness of their data. Use the GET Retrieve a person method to query this data from the Solaris API.

• If the customer confirms that their data is still accurate, you can proceed to the next step.

• If the customer's data is outdated, then present them with a screen that allows them to update the data. Then, make a request to the Solaris API using the PATCH Update a person method with the updated data as well as today's date in the aml_confirmed_on property.

  • The customer must confirm the data change using the change request process.

Step 3: Open multi-account

If the customer due diligence process has not produced any new hits for the customer, then you can open their multi-account using one of the following endpoints:

• POST Create an account for a person
• POST Create an account for a business

Please note the account purpose guidelines below.

Multi-account purpose guidelines

AML law requires Solaris to fully understand the purpose of every account and business relationship (§10 (2) 1 GWG). Multiple accounts under a single owner create additional complexity for Solaris' compliance and transaction monitoring processes. Therefore, please design the "purpose" field for multi-accounts according to the following guidelines:

• Wherever possible, your interface should guide the user in the selection of the purpose with predefined values (e.g., using a dropdown list).
• Do not offer more than 12 purpose values for an account.
• Each purpose value may not exceed 40 characters.
• Please refrain from offering "Other" as an option.
• The predefined purpose values must fit your specific product offering (e.g., if you are exclusively onboarding consumers, then you should not offer business-related purpose values, and vice versa).
• Automatically set the purpose of the customer's primary account to "Main Account."
• Keep the predefined values as concise as possible. Ideally, you should use only one word (e.g., "Savings" instead of "Account for savings" or "This is my savings account").

Below are some examples for consumer (CHECKING_PERSONAL) and business (CHECKING_BUSINESS) accounts: