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Collect required documents from your customers during the sign-up flow and pass them to Solaris before starting the identification process.
Store these documents in the appropriate resource on the Solaris system:
- Person documents: For retail customers, freelancers, and business representatives. API Reference
- Business documents: For the legal entity of a business. API Reference
The following sections include the required documents you need to collect based on the product, customer type, and country:
France (FR Branch): You must collect proof of address to open an account with a French IBAN.
Accepted documents:
| Document type | Description / French equivalent |
|---|---|
| Utility bill | Mobile, landline, gas, electricity, water, or rent receipt. (facture de téléphone fixe/mobile, gaz, électricité, eau, quittance de loyer) |
| Tax invoice | Income tax or housing tax. (Avis d'impôt sur le revenu, certificat de non imposition, taxe d'habitation) |
| Certificate of Residence | Provided by the town hall. (Certificat de résidence fourni par la mairie) |
| Insurance proof | Health insurance certificate with masked social security number components. (Attestation de droits à l'assurance maladie avec les composantes du numéro de sécurité sociale masquées) |
| Housing insurance | Premium payment proof or invoice. (Attestation ou facture d'assurance du logement) |
Proof of address documents must be less than 3 months old. Older documents will be rejected.
For business customers, you need to collect the documents required according to the business' legal form:
The following table includes the required documents for identification for each legal form:
- For all registered Legal Forms, the Customers are prompted to input their business data: registration_number registration_issuer Once the Customer enters this data correctly, Solaris will be able to pull the required company documents automatically without the need to request this data to the Customer during the onboarding flow.
Failure to provide this data accurately (registration_number and registration_issuer), will result in the failure of Solaris’s document retrieval automation and documents will be requested manually from the Customer via the request information and request document endpoints.
Please note that Solaris may request further documents during the onboarding process depending on different factors, such as legal entities as beneficial owners, complex business structures and/or types of services offered.
| Legal Form | Documents required | Document Type | Data can be retrieved by Solaris |
|---|---|---|---|
| ADÖR | Register extract | REGISTER_EXTRACT | Yes - Automated |
| ADÖR | Articles of Association (Satzung) | FOUNDATION_DOCUMENT | No |
| AG | Register extract | REGISTER_EXTRACT | Yes - Automated |
| AG | "Aktionärsliste" for AG or AG/SE as General Partner | SHAREHOLDER_LIST | No |
| AG | Articles of Association (Satzung) | FOUNDATION_DOCUMENT | No |
| AG_CO_KG | Register extract | REGISTER_EXTRACT | Yes - Automated |
| AG_CO_KG | "Aktionärsliste" for AG or AG/SE as General Partner | SHAREHOLDER_LIST | No |
| AG_CO_KG | Articles of Association (Satzung) for AG/SE as General Partner | FOUNDATION_DOCUMENT | No |
| EG | Register extract | REGISTER_EXTRACT | Yes - Automated |
| EG | Articles of Association (Satzung) | FOUNDATION_DOCUMENT | No |
| EK | Register extract | REGISTER_EXTRACT | Yes - Automated |
| GbR | Gesellschaftsvertrag (partnership/shareholder agreement) | OTHER or SHAREHOLDER_AGREEMENT | No |
| eGbR | Register extract | REGISTER_EXTRACT | Yes - Automated |
| eGbR | Gesellschaftsvertrag (partnership/shareholder agreement) | OTHER or SHAREHOLDER_AGREEMENT | No |
| Gemeinde | Articles of Association (Satzung) | FOUNDATION_DOCUMENT | No |
| gGmbH | Register extract | REGISTER_EXTRACT | Yes - Automated |
| gGmbH | List of Shareholders | SHAREHOLDER_LIST | Yes - Automated |
| GMBH | Register extract | REGISTER_EXTRACT | Yes - Automated |
| GMBH | List of Shareholders | SHAREHOLDER_LIST | Yes - Automated |
| GMBH_CO_KG | Register extract | REGISTER_EXTRACT | Yes - Automated |
| GMBH_CO_KG | Shareholderlist for GmbH/UG General Partner | SHAREHOLDER_LIST | No |
| GMBH_I_GR | Articles of Association (Satzung) | FOUNDATION_DOCUMENT | No |
| GMBH_I_GR | Gesellschaftsvertrag (partnership/shareholder agreement) | OTHER or SHAREHOLDER_AGREEMENT | No |
| GMBH_I_GR | Notariell beglaubigte Urkundenrolle/Musterprotokoll | OTHER | No |
| gUG | Register extract | REGISTER_EXTRACT | Yes - Automated |
| gUG | List of Shareholders | SHAREHOLDER_LIST | Yes - Automated |
| KDOR | Articles of Association (Satzung) | FOUNDATION_DOCUMENT | No |
| KG | Register extract | REGISTER_EXTRACT | Yes - Automated |
| KGAA | Register extract | REGISTER_EXTRACT | Yes - Automated |
| KGAA | Articles of Association (Satzung) | FOUNDATION_DOCUMENT | No |
| LTD | Register extract | REGISTER_EXTRACT | Yes - Automated |
| LTD | List of Shareholders | SHAREHOLDER_LIST | No |
| LTD | Articles of Association (Satzung) | FOUNDATION_DOCUMENT | No |
| NEV | List of Shareholders (List of Board members) | SHAREHOLDER_LIST | No |
| NEV | Articles of Association (Satzung) | FOUNDATION_DOCUMENT | No |
| OHG | Register extract | REGISTER_EXTRACT | Yes - Automated |
| PARTG | Register extract | REGISTER_EXTRACT | Yes - Automated |
| PARTG | Gesellschaftsvertrag (Partnerschaftsvertrag) | OTHER or SHAREHOLDER_AGREEMENT | No |
| SE | Register extract | REGISTER_EXTRACT | Yes - Automated |
| SE | List of Shareholders | SHAREHOLDER_LIST | No |
| SE_CO_KG | Register extract | REGISTER_EXTRACT | Yes - Automated |
| SE_CO_KG | "Aktionärsliste" for AG or AG/SE as General Partner | SHAREHOLDER_LIST | No |
| SE_CO_KG | Articles of Association (Satzung) for AG/SE as General Partner | FOUNDATION_DOCUMENT | No |
| SE_CO_KG | Gesellschaftsvertrag (partnership/shareholder agreement) | OTHER or SHAREHOLDER_AGREEMENT | No |
| SOLE_PROPRIETORSHIP | Register extract | REGISTER_EXTRACT | No |
| Stiftungen | Articles of Association (Satzung) | FOUNDATION_DOCUMENT | No |
| Stiftungen | Trustee Agreement / Stiftungssatzung or Statement signed by the Legal Representatives | OTHER | No |
| UG | Register extract | REGISTER_EXTRACT | Yes - Automated |
| UG | List of Shareholders | SHAREHOLDER_LIST | Yes - Automated |
| UG_CO_KG | Register extract | REGISTER_EXTRACT | Yes - Automated |
| UG_CO_KG | Shareholderlist for GmbH/UG General Partner | SHAREHOLDER_LIST | No |
| UG_CO_KG | Gesellschaftsvertrag (partnership/shareholder agreement) | OTHER or SHAREHOLDER_AGREEMENT | No |
| UG_I_GR | Articles of Association (Satzung) | FOUNDATION_DOCUMENT | No |
| UG_I_GR | Gesellschaftsvertrag (partnership/shareholder agreement) | OTHER or SHAREHOLDER_AGREEMENT | No |
| UG_I_GR | Notariell beglaubigte Urkundenrolle/Musterprotokoll | OTHER | No |
For freelancers, a proof of profession is required in all branches. In your sign-up flow, collect a proof of profession from the customer either during onboarding or within 30 days and create a document resource with a document_type of PROOF_OF_PROFESSION.
Solaris will manually review the submitted documents, and a successful onboarding will depend on Solaris' approval.
In case the customer cannot provide a proof of profession (e.g., founders of start-ups), a 90-day grace period will be granted after which the customer should submit a proof.
Please provide any of the following documents as a proof of profession:
- Anmeldung/Zulassung bei der Berufskammer (professional chamber)
- Anmeldung beim Finanzamt (registration with the tax office)
In the event that the customer does not have any of the documents mentioned above, the following documents may be requested instead:
- Tax identification number (TIN) assigned by the Federal Central Tax Office (BZSt)
- VAT identification number
- Company tax number (for small businesses only)
For certain professions, the Customer may provide their Chamber Certificate of Admission. The following table provides examples of professions, but is not exhaustive:
| Job title | Proof of profession |
|---|---|
| Freelance medical professions |
|
Other professions e.g.
|
|
University diplomas are not acceptable.
France:
The Sirene status notice Declaration of turnover.
Lending products may require additional documents for credit risk and scoring processes (e.g., salary slips, bank statements).
Refer to the individual Lending product guides for specific document lists.